For many landlords, rent is the income that makes the property investment work.
It may help pay the mortgage. It may cover maintenance. It may support other properties in a portfolio. It may provide income the landlord relies on.
That is why loss of rent cover can be so important.
If a rental property cannot be let because of an insured event, the landlord may still face mortgage payments, repair costs, service charges, council tax, utility costs and other financial pressures. The rent may stop, but the outgoings often do not.
The problem is that many landlords assume loss of rent cover is included and adequate.
That assumption can be dangerous.
Loss of rent is not always the same across policies
Landlord insurance policies can vary significantly.
One policy may include loss of rent cover as standard. Another may include it only in certain circumstances. Another may limit the amount. Another may restrict the period of cover. Another may use wording that does not operate in the way the landlord expects.
That is why landlords should not simply ask:
“Is loss of rent included?”
They should ask:
“How much is covered, for how long, and in what circumstances?”
Those details can make a real difference.
What does loss of rent actually cover?
Loss of rent cover is usually intended to help where the property cannot be occupied or let following an insured event, such as serious fire, flood, storm damage or another covered incident.
But landlords need to understand the policy wording.
- Does the cover apply only after insured damage?
- Does it apply if the property is uninhabitable?
- Does it cover the rent the landlord would have received?
- Is there a maximum amount?
- Is there a maximum indemnity period?
- Are there conditions that need to be met?
- Are there exclusions that could affect the claim?
These are not minor details. They determine whether the cover will be useful when the landlord needs it.
Rent levels change over time
A policy that was adequate several years ago may not be adequate today.
Rents may have increased. Mortgage payments may have changed. The landlord’s financial position may be different. The property may now achieve a higher monthly rent than when the policy was first arranged.
If loss of rent cover has not been reviewed, the landlord may have a gap.
For example, if the policy provides a fixed limit that no longer reflects current rent, the landlord could find that the cover is lower than expected.
This is why loss of rent should be checked at renewal.
It should not simply be carried forward from last year.
The period of cover matters
The amount of cover is important, but so is the period.
If a property suffers serious damage, repairs may take time. There may be delays with contractors, materials, surveys, insurer approval, drying-out periods or reinstatement works.
A short period of loss of rent cover may not be enough in a serious case.
Landlords should ask how long the policy will provide cover for loss of rent and whether that period is realistic for the type of property and potential claim.
This is particularly important for landlords with older properties, larger properties, flats, HMOs or properties where repairs may be more complex.
Loss of rent is not rent guarantee
Landlords should also understand the difference between loss of rent cover and rent guarantee or rent protection.
Loss of rent under a landlord insurance policy is typically linked to an insured event affecting the property.
Rent guarantee, by contrast, usually relates to a tenant failing to pay rent, subject to the terms of the relevant product.
These are different risks.
A landlord should not assume that loss of rent cover protects them if a tenant simply stops paying. Equally, they should not assume that rent guarantee replaces the need to check loss of rent cover after an insured property claim.
The wording and product type matter.
Unoccupancy can affect the position
Unoccupied properties can create additional insurance issues.
If a property is empty between tenancies, undergoing works or vacant for longer than expected, policy conditions may apply.
These conditions might include inspections, security requirements, heating, draining down water systems or notifying the insurer after a certain period.
If those requirements are not followed, the landlord may have problems if a claim arises.
That could also affect related loss of rent issues.
This is why loss of rent should not be viewed in isolation. It should be reviewed alongside occupancy, tenant status and policy conditions.
Portfolio landlords should be especially careful
For landlords with several properties, loss of rent cover deserves particular attention.
A portfolio landlord may have different properties producing different levels of rent. Some properties may be higher value. Some may be HMOs. Some may have longer repair or reinstatement risks. Some may support wider borrowing or business cash flow.
If a portfolio landlord suffers a major insured event at one or more properties, loss of rent cover could become extremely important.
Looking only at the total premium is not enough.
Portfolio landlords should understand whether loss of rent cover is adequate across the portfolio and whether the policy structure properly reflects the income at risk.
A cheaper policy may reduce protection
A lower premium can be attractive, but landlords should ask what has changed behind the price.
- Has the loss of rent limit reduced?
- Is the indemnity period shorter?
- Are the conditions stricter?
- Are there exclusions that matter?
- Has the policy been compared properly against the existing cover?
A cheaper policy may still be the right option, but only if the landlord understands what is included and what is not.
A saving at renewal may not feel like a saving if the property is unlettable and the rent is not properly protected.
Your broker should be checking this before renewal
A good broker should not simply send a renewal and leave the landlord to assume loss of rent is adequate.
They should ask about current rent levels. They should check whether the cover remains appropriate. They should explain relevant limits and conditions. They should consider whether the policy still fits the landlord’s circumstances.
If your broker has not discussed loss of rent with you, it may be worth asking whether your renewal has been properly reviewed.
This is especially true if you own a portfolio, have higher-rent properties, have HMOs, or rely heavily on rental income to support borrowing or other costs.
Why NetRent and Clear can help
NetRent has worked with landlords for 23 years. We understand that rental income is often central to a landlord’s property investment.
That is why NetRent asks landlord-specific questions before passing details to Clear’s dedicated NetRent insurance team.
Clear Insurance Management then use their specialist broking expertise to seek suitable landlord insurance options.
Importantly, Clear do not simply roll landlord policies forward at renewal. They re-broke landlord insurance to help ensure landlords are getting the best available price and policy for their circumstances.
That matters because loss of rent cover should be reviewed properly, not assumed.
Do not wait until the property is unlettable
The worst time to discover a problem with loss of rent cover is after a serious incident has made the property uninhabitable.
By then, the tenant may have moved out. Repairs may be needed. Rent may have stopped. The landlord may still have costs to pay.
At that point, the wording, limits and conditions of the policy will matter.
That is why landlords should check loss of rent cover before renewal.
Not after a claim.
Contact NetRent before you renew
If your landlord insurance renewal is approaching, do not assume your loss of rent cover is adequate.
Send your renewal to NetRent before you commit.
Let us review what you have been offered. Let us ask the right landlord-specific questions. Let us see whether Clear’s dedicated NetRent team can provide a competitive alternative that properly reflects your property, rental income and wider circumstances.
You may save money. You may improve your cover. You may avoid discovering a gap only when rental income has already stopped.
But most importantly, you will not be renewing on assumptions.
Call NetRent: 01352 721300
Email: insurance@netrent.co.uk
Before you renew, check whether your loss of rent cover is adequate. Send your landlord insurance renewal to NetRent.