Unoccupied properties: the hidden insurance trap during voids and refurbishments

Why “it’s only empty for a few weeks” can create the biggest cover misunderstandings — even outside winter Most landlords don’t worry about unoccupancy until a claim happens during a void Void periods are normal: tenant changeovers marketing time refurbishments delayed move-in dates works between lets The problem is that many landlord policies treat an […]
Accidental vs malicious tenant damage: what landlords think is covered (and what policies actually mean)

A practical guide to one of the most misunderstood areas of landlord insurance Tenant damage is where expectations and reality often collide Many landlords only think about tenant damage cover after something has already happened: a smashed hob a ruined carpet a hole in a door water damage from misuse deliberate damage after a dispute […]
Why landlord insurance claims stall: 5 avoidable reasons (and how to prevent delays)

Most claim frustration isn’t bad luck — it’s predictable friction that landlords can reduce in advance Claims don’t usually stall because insurers “don’t want to pay” When a landlord claim becomes stressful, it’s easy to assume the worst. But in reality, most delays and disputes come from a handful of repeat issues — the same […]
Myth vs Reality: “Cheaper landlord insurance is the same cover”

How to compare policies properly — and the five questions that stop landlords buying a nasty surprise It’s tempting to treat landlord insurance like a commodity Most landlords have had the same experience: Renewal comes in The premium has moved You shop around A cheaper quote appears You think: “It’s buildings and liability — how […]
Flats and leasehold rentals: the 5 insurance misunderstandings that cause the biggest problems

A plain-English guide for landlords — because flats often involve “who covers what” confusion Flats are one of the most misunderstood areas of landlord insurance If you let a flat, you’ll know the conversations often sound like this: “Isn’t the building already insured?” “Do I need my own buildings policy?” “What about the communal hallway?” […]
The landlord policy schedule sanity-check: 8 details that cause the most problems (and how to fix them)

If you’re comparing quotes or approaching renewal, start here — accuracy is what protects you at claim time Most landlord insurance problems begin with one simple issue: the paperwork doesn’t match reality Landlord insurance isn’t just about “having a policy”. It’s about whether your policy schedule accurately reflects: what the property is, how it’s used, […]
Landlord claims support: what it really means (and when it applies)

A clear guide to how claims usually work — and what NetRent & Clear can (and can’t) do Claims are where landlords judge their insurance — not when they buy it Most landlords only discover what their insurance is really like when something goes wrong: A tenant reports a leak A storm damages a roof […]
What landlords actually get with NetRent + Clear (and why it matters at renewal and claim time)

A plain-English look at the process — so you know what you’re buying, not just what you’re paying If landlord insurance feels like a commodity, that’s usually a warning sign Many landlords have been trained to think insurance is just a price comparison: “Is it cheaper than last year?” “Does it meet my lender’s requirements?” […]
Why winter losses are more severe in high-value and complex rental properties

What makes prestige homes, listed buildings and complex portfolios harder (and costlier) to recover after storms, leaks and freezing weather Winter isn’t just “more claims” — it’s more severe losses High-value and complex rental properties don’t just experience winter incidents differently. They often experience bigger losses, longer reinstatement times, and higher knock-on costs. A storm […]